Privacy Policy - WellnessFX

WellnessFX Website Privacy Statement

This policy contains eight sections, and you can jump to each by selecting the links below:

Introduction
How We Collect Your Information
How We Use Your Information
How We Share Your Information
Information You Share With Third Parties
How You Can Change or Remove Information
How We Protect Your Information
Changes to this Privacy Statement

1. Introduction

Welcome to www.wellnessfx.com (the "Site"), a website operated by WellnessFX, Inc. ("WellnessFX", "we", "us", or "our"). We offer an online wellness service enabling our subscribers ("Subscribers") to receive personalized data and wellness reports and facilitate obtaining laboratory testing services from CLIA certified laboratories and engaging licensed healthcare providers ("Authorized Providers") to obtain advice regarding the test results and other wellness-oriented consults (collectively the "Services"). We know you are concerned about your privacy, so we developed this privacy statement ("Privacy Statement") to explain how we collect, use, and disclose information from and/or about you when you use the Site or Services. If you use the Site or Services, you are accepting the terms and conditions of this Privacy Statement. This Privacy Statement is incorporated into and is subject to our Terms of Service.

No Information from Children (under age 18). The Site is not directed to individuals under 18 years of age, who are not eligible to use our Service. If you are under age 18, please do not attempt to use our Site or Services or provide any personal information about yourself to us. If we learn that we have collected personal information from an individual under age 18, we will take steps to remove that information as quickly as possible. If you believe that we might have received any information from an individual under age 18, please contact us at support@wellnessfx.com.

Questions. If you have questions or concerns about our Privacy Statement, please contact us by sending an email to support@wellnessfx.com.

2. How We Collect Your Information

When You Provide Us Information, including when you communicate with us through our Site or send us an email or feedback, register as a Subscriber for Services, schedule an appointment with an Authorized Provider, or otherwise communicate with us through our Site or Services. This information may include (collectively “Information”):
- Personal Information (e.g., name, address, email address, or telephone number), and any other non-public information that is associated with such information);
- Health Information (e.g. medical records, age, gender, health background, health status, prescribed and over-the-counter medications, Authorized Provider notes and diagnoses, medical ID number, driver's license number, laboratory testing results, insurance information);
- Demographic Information (e.g., ethnicity, marital status, sexual behavior, sexual orientation); and
- Lifestyle Information (e.g., salary and level of education information).
When Your Authorized Providers Transfer Information to Us (upon proper authorization and release from you).
- When You Interact with the Site. As you use the Site or the Services, certain information may be passively collected by Cookies (information that a website sends to your browser while you are viewing that website), navigational data like Uniform Resource Locators (URLs), and third party tracking services, including:
  - Site Activity Information. We keep track of some of the actions you take on the Site, such as the content of searches you perform on the Site.
  - Access Device and Browser Information. When you access the Site from a computer or other device, we may collect information from that device, such as your Internet protocol address, browser type and access times.
  - Cookies. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies. You can instruct your browser, by changing its options, to stop accepting Cookies or to prompt you before accepting a Cookie from the websites you visit. If you do not accept Cookies, however, you will not be able to stay logged into the Site.

The Information we collect when you interact with the Site may be Personal Information (e.g., if you are logged in).

How We Use Your Information

Administer your account;
Process your payments and fulfill your orders;
Verify your identity;
Provide you with the Services and customer support;
Tailor the features, performance and support of the Site or Services to you;
Market our Services and those of third parties we believe may be of interest to you;
Respond to your requests, resolve disputes and/or troubleshoot problems;
Improve the quality of the Site and Services; and
Communicate with you about the Site and Services.

In addition, we may use your Information to conduct research or allow others to do so, but only if you consent to the use of such information for this purpose.

You can choose not to provide us with certain information, but this may limit the features of the Site or the Service you are able to use. You can also opt out of receiving certain optional communications from the Site such as our newsletters and advertisements by emailing us at support@wellnessfx.com. Please note that even if you opt-out, we may still send you certain Site and Service related communications.

4. How We Share Your Information

To third party vendors who help us to operate and provide the Site and the Services or who provide additional goods and services through the Site;
To Authorized Providers and third parties to whom you ask us to send such information under a written authorization and release;
To a parent company, any subsidiaries, affiliates, joint ventures, or other companies under common control (collectively, "Affiliates"), in the event we have such Affiliates now and in the future, in which case we will require our Affiliates to honor this Privacy Statement;
To a company that merges with us, acquires us, or purchases our assets, in which case such company may continue to process your information received as set forth in this Privacy Statement; or
If we believe in good faith that such disclosure is necessary to (i) resolve disputes, investigate problems, or enforce our Terms of Service; (ii) comply with applicable laws or a subpoena or warrant from law enforcement or other government officials; or (iii) protect and defend our rights or property or the rights and property of you or third parties.

5. Information You Share With Third Parties

This Privacy Statement addresses our use and disclosure of information we collect from and/or about you on the Site or to facilitate the Services. Information made available through the Services to Authorized Providers is required to be used by such entities in accordance with all applicable laws, including the Health Insurance Portability and Accountability Act ("HIPAA"). If you authorize disclosure of your information by WellnessFX to other third parties different rules may apply to their use or disclosure of such information you permit to be disclosed to them. The use and disclosure restrictions contained in this Privacy Statement will not apply to any third party unless otherwise set forth herein. We do not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. When you click on links made available on the Site you may leave our Site. We are not responsible for the privacy practices of those other sites, and we encourage you to read their privacy statements.

6. How You Can Change or Remove Your Information

Modification of Information by WellnessFX. WellnessFX cannot verify, modify or otherwise alter any Information received from you or an Authorized Provider, and will not verify, modify or otherwise alter any such Information without your consent, but we may correct any errors or modify any immaterial information at any time.

Modification of Information. When such functionality is available through the Services, you and Authorized Providers will be able to update some information through the Site. In the meantime, requests to modify any Information by Subscriber should be submitted directly to support@wellnessfx.com.

Limitations on Deletion of Information. You may request deletion of your Information by us, but please note that we may be required by law to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete your Information, it will be deleted from the active database, but may remain in our archives and we may also retain de-identified information (by removal from any identifying data set) about your use of our Site and the Services. Once we disclose your Information to Authorized Providers and third parties as permitted, we cannot access that Information any longer and cannot force the deletion or modification of any such Information by the receiving parties to whom we have made those disclosures.

7. How We Protect Your Information

Steps we take to keep your information secure. We employ reasonable physical, electronic and managerial security methods to help protect against unauthorized access to your Information.

Risks inherent in sharing information. Please be aware that no data transmission over the Internet or data storage facility can be guaranteed to be perfectly secure. As a result, while we try to protect your Information, we cannot guarantee the security of all Information you transmit to us or we receive from Authorized Providers, and you do so at your own risk.

Report Violations. You should report any security violations to us by sending an email to support@wellnessfx.com.

8. Changes to this Privacy Policy

We may change this Privacy Statement from time to time in the future. We will post any revised version of the Privacy Statement on this page. If we make any material changes to it, we may also send you notice to the last email address you have provided to us. Continued use of the Site or our Services following notice of such changes to the Privacy Statement will indicate your acknowledgement and agreement to be bound by the terms and conditions of such changes.