WellnessFX will be shutting down operations on September 11th, 2023. Have questions? Click here to learn more

← All FAQs

Does my lab form expire?

Yes, Quest Diagnostics lab forms expire 6 months after the date of purchase.*

Please be advised WFX/Thorne is not obligated to provide refunds for expired lab forms or re-issue expired forms. The expiration date is listed at the top of your lab form.

Update: 7/11/2023

Please note WFX will be shutting down operations of the website 9/11/2023. Please collect any results data from the website you would like to save as data will no longer be available once the site ceases to operate. All active lab forms will expire 9/1/2023.*

If you have an active lab form and you are unable to complete testing by 9/1/2023 please contact wellnessfx@thorne.com for options.

* Please keep in mind results can take up to ten business days to post to your account, barring any unforeseen lab delays or issues. Please schedule your lab appointment to allow for enough time for results to post to your account by the shutdown on 9/11/2023.